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Include your Odoo version and operating system, and what you expected to happen, so we can help faster.

You can contact us for help with installation or usage, to report a bug, to give feedback on the IDE, or to ask for a demo. For billing and refunds, email from the address on your account and tell us the amount and roughly when you bought it.

What to include ​

  • Your Odoo version and operating system.
  • The product and where you installed it from (for example the Visual Studio Marketplace).
  • What you expected to happen and what happened instead.

Common questions ​

Where do I download Assista IDE? From the download page. It supports Windows 10 or later (x64), macOS 12 or later (Apple Silicon) and Ubuntu 20.04 or later through the Snap Store. There is no Intel macOS build. See Installation.

Is Assista IDE a plugin for my editor? No. It is a full editor you install on its own. To stay in your editor, install Odoo Helper for VS Code or Odoo Helper for PyCharm.

Which Odoo versions are supported? The IDE supports Odoo 11 through 20.

What does it cost? The IDE and the plugins are free to download. AI usage is prepaid credit, with no plan tiers and no per-seat licence. Free credit is used before credit you bought, and free credit can expire. Credit you bought does not.

Do I need my own AI provider key? No. Usage is paid from your Assista credit balance. You can add your own provider key in Settings, and usage on that key is billed by your provider.

Can I get a refund? Unspent purchased credit can be refunded. Spent credit cannot. See the refund policy.

What happens to my code? When you use Assista Coder, your prompt and the relevant code are sent to the AI model provider to produce a response. See the privacy policy. Assista X is a separate product with its own policy.

I forgot my password. Use the reset link on the sign-in page. A six-digit code is emailed to you. Resetting your password signs you out on every device.

Does the Module Reviewer use AI tokens? No. It runs on your machine and needs Docker, or your own dev server. See Review a module.

Do I have to install Python and PostgreSQL myself? Partly. The IDE downloads Odoo and sets up its Python packages in a virtual environment. For PostgreSQL and system libraries it gives you guided steps. See Set up your Odoo environment.

Troubleshooting ​

Downloads ​

Download Assista IDE for Windows, macOS or Linux from the download page.

Assista IDE ​

Odoo Helper for VS Code ​

Odoo Helper for PyCharm ​

Assista Air ​

EasyInstance ​

Assista X ​

Retired products ​

Assista Performance, Assista Upgrade and Odoo Live are decommissioned. Their website pages redirect to the Assista home page.

More resources ​

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