Floating chat and Telegram
You do not have to stay on the Assista X page. Assista X can follow you while you work in Odoo, and it can answer in Telegram.
What you can do
| Feature | What it does |
|---|---|
| Floating chat window | Pop the chat into a window that stays on top while you work in Odoo. No extra tab is needed |
| Telegram chat | Message Assista X from Telegram and get the same answers |
Both use the same live Odoo data as the web chat. Answers come from your Odoo server at the time you ask, under your own Odoo permissions.
Floating chat window
The chat window stays on top while you work in Odoo, so you can ask a question without leaving the screen you are on.
Telegram
Message Assista X from Telegram. You get the same answers as in the web chat, from the same live data, for example for "Which products are below reorder point?".
Tips and limits
- Your Odoo permissions apply to every answer, wherever you ask. See Security and privacy.
- To set up your account first, see Get started.
- For a full spoken conversation in the browser, see Voice.